How Are Your Phone Skills?

How Are Your Phone Skills?

Does it sound too low-tech for a social media professional to talk about phone conversations in a virtual work environment? Not when you’re working to meet clients, coworkers, and team members where they are. You may find that connecting via phone is a welcome...
Top 4 Tips On How Your Business Can Use UGC On Its Website

Top 4 Tips On How Your Business Can Use UGC On Its Website

User-generated content (UGC) is a powerful thing. It goes beyond branded content by offering genuine, customer-led sentiment, praise, and even the occasional negative review. Consequently, it’s authentic, and that is what really matters when it comes to winning over...
Changing of the Seasons 

Changing of the Seasons 

As I drove to Duluth over the holiday weekend, I found myself wondering where the summer went. I started lamenting over the fact that I didn’t spend nearly as much time outdoors as I had envisioned, while at the same time, feeling a little excited by the promise...
Influencers are Losing their Influence

Influencers are Losing their Influence

Open Instagram and begin to scroll through your feed. How many organic posts made by friends or family do you see before you come across an influencer-sponsored post? Odds are you won’t make it very far, seeing as 93% of influencers use Instagram as their platform of...
Social Wayfinding: Navigate the noise

Social Wayfinding: Navigate the noise

Imagine you are sailing on a vast ocean. You have all the tools to get to your destination, sail, maps, and GPS, but how well you use the tools will determine how fast you get there.  And let’s be honest, you want to get there faster. Because the sooner you get to...
More Than Just Fireworks

More Than Just Fireworks

It’s no question that when it comes to Independence Day, Americans tend to go all out. According to this infographic, it is expected hungry barbecuers across the U.S. will spend $6.8 billion on July 4th food. It also comes as no surprise that more than 16,000...