How Are Your Phone Skills?

How Are Your Phone Skills?

Does it sound too low-tech for a social media professional to talk about phone conversations in a virtual work environment? Not when you’re working to meet clients, coworkers, and team members where they are. You may find that connecting via phone is a welcome...
Mise en Place: Exploring a New Setup for Learning

Mise en Place: Exploring a New Setup for Learning

In 2020 when a significant percentage of the world transitioned to working remotely, attending classes online, and having our groceries delivered to our front door, many fundraising organizations faced a new challenge.  With most donations coming from people who give...
How to Write a Meaningful Review Quickly

How to Write a Meaningful Review Quickly

Some interesting statistics about online reviews that shouldn’t surprise any of us: 84% of people trust online reviews as much as a personal recommendation. 31% more is spent by customers when a company has excellent reviews. On average, 1 negative review can cost a...