Embrace User Generated Content and Hit the Sweet Spot Between the Customer and the Brand

Embrace User Generated Content and Hit the Sweet Spot Between the Customer and the Brand

Content marketing has matured and I’ve committed to learning more about it this summer.  We’ve passed the phase of sharing brand generated content and developed to a model that is focused on data and analytics. As the backbone of a digital strategy, data puts the...
Digging Deep: A Summer of Continuing Education

Digging Deep: A Summer of Continuing Education

Certified Social Media Strategists (SMS) are required to complete 20 hours of continuing education every 2 years to maintain their cert, so we asked members of our community…what are you doing this summer to keep your skills fresh? Join us the month of June and hear...
Snapchat is for Business, Not Just Food and Selfies

Snapchat is for Business, Not Just Food and Selfies

Through our partnership with St. Mary’s University of Minnesota, we meet extremely talented MBA students and social media marketing professionals. One of their assignments in our course is to blog on an area of social media that they found most interesting or learned...
4 Ways Small Businesses Can Use Social Media to Their Advantage

4 Ways Small Businesses Can Use Social Media to Their Advantage

From that little German bakery in Minneapolis that reminds me of my time studying abroad to that small specialty store that always has the coolest gifts for my friends, I just love supporting small businesses. There’s something to be said for the challenging work it...
Building Human Connection through Social Media

Building Human Connection through Social Media

A few weeks ago, I was trying to line up a time to visit one of my best friends from college. She ended up calling me on the phone to discuss specifics and while we were talking, I thought about the last time we talked on the phone. I can’t even remember when we did....
Getting Started on Twitter

Getting Started on Twitter

For the last 6 years, I have worked with job seekers and small business owners on how to better build their online presence.  I am continually surprised by how many people are nervous about Twitter, or who, like me in the beginning, didn’t understand the professional...