Mastering the Workflow: Essential Project Management Tools for Social Media Strategists

Mastering the Workflow: Essential Project Management Tools for Social Media Strategists

Photo by Daria Nepriakhina  As a social media strategist, we know you wear multiple hats. You’re not just managing what is posted where, but whole teams, content creators, deadlines, results, creative, and more. With so many moving parts, staying organized and...
The Good, The Bad, and The Unfiltered: Making Your Comment Section Soar

The Good, The Bad, and The Unfiltered: Making Your Comment Section Soar

Featured image by Andrea Piacquadio Audience engagement is the heartbeat of a successful social media presence. And while glowing comments and enthusiastic praise feel great, the reality is that not every comment will be positive. Whether you’re dealing with...
Unbottled Buzz: How Pantene Turned a Viral TikTok Into a Brand Win

Unbottled Buzz: How Pantene Turned a Viral TikTok Into a Brand Win

Featured image by Mizuno K Picture this: your product gets casually mentioned by a mega-influencer. Suddenly, your brand is trending, your social mentions are exploding, and your product searches are skyrocketing. Every marketer dreams of this moment. But when...
Chronically Online (and Proud): Why Marketers Should Embrace Their Inner Internet Addict

Chronically Online (and Proud): Why Marketers Should Embrace Their Inner Internet Addict

Photo by Rumeysa Demir When I started my 2025 summer as an NISM Social Media Strategist Intern, I didn’t expect to leave with an unofficial superpower. But as the internship wrapped up, I was honored (and a little amused) to receive the “News & Trend Tracker”...