Building Alliances with Strategic Social Media Partners

Building Alliances with Strategic Social Media Partners

The adage, it’s easier to accomplish more with others certainly holds true across business, especially in social media campaign planning and implementation.  The social media professional is working alone or as part of a larger internal team to craft messages about...
2017 is the Year to Take a Deep Dive into Video

2017 is the Year to Take a Deep Dive into Video

Because social media has become a marketing and PR must-do, everyone needs to become a content creator. This means learning new skills and honing existing ones. Everyone has to write better, take better pictures, and learn to curate. The latest must-do for 2017?...
Staying Mentally Strong While Working in Social Media

Staying Mentally Strong While Working in Social Media

There’s been a lot of discussion lately on how social media is not healthy for you. But I’m here to tell you that it is, or, if it isn’t, that it can be! As an example, the recent elections really did a number on social media and, while I’m not a betting person, I’m...
Don’t be a Flower!

Don’t be a Flower!

Three C’s of Community Management: Curiosity, Courtesy, Constancy I love alliteration so I hope you’ll bear with me after reading the title of this blog. And, alliteration aside, these three c’s really do have a lot to do with community management. Of course,...
3 Things to Remember Before Your Next Social Complaint

3 Things to Remember Before Your Next Social Complaint

A colleague of mine recently posed a question to the group – “what is the brand or company for which you would least like to work as a social media community manager?” Our answers ranged, but a few themes emerged including political institutions, cable companies and...
Social Listening: Recognizing the Ways that We Listen Online

Social Listening: Recognizing the Ways that We Listen Online

A modern norm when beginning to establish a relationship is typically to connect online using social media. We meet someone and this person becomes a potential professional networking contact, new friend, or even a romantic interest. Before deciding to pursue the...