NISM Blog

Happy 10th Anniversary NISM!

Happy 10th Anniversary NISM!

Photo Credit: Unsplash It’s hard to believe 10 years have gone by! Time has flown by since NISM was formed to create the first-ever social media certification program whose curriculum set industry standards. Join us as we reflect on the first 10 years of NISM, its...

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2017 is the Year to Take a Deep Dive into Video

2017 is the Year to Take a Deep Dive into Video

Because social media has become a marketing and PR must-do, everyone needs to become a content creator. This means learning new skills and honing existing ones. Everyone has to write better, take better pictures, and learn to curate. The latest must-do for 2017?...

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Don’t be a Flower!

Don’t be a Flower!

Three C's of Community Management: Curiosity, Courtesy, Constancy I love alliteration so I hope you’ll bear with me after reading the title of this blog. And, alliteration aside, these three c’s really do have a lot to do with community management. Of course,...

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3 Things to Remember Before Your Next Social Complaint

3 Things to Remember Before Your Next Social Complaint

A colleague of mine recently posed a question to the group – “what is the brand or company for which you would least like to work as a social media community manager?” Our answers ranged, but a few themes emerged including political institutions, cable companies and...

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