NISM Blog

Social Media Crisis Management Planning

Social Media Crisis Management Planning

Social media community management can be challenging and rewarding for brands looking to build their reputation. Balancing content creation and curation, posting, social listening, and engagement can positively impact brand efficacy in engaging its audience. When...

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Five-Star Strategies: The Art of the Customer Review

Five-Star Strategies: The Art of the Customer Review

In 2019, I wrote a blog post for the National Institute for Social Media about How to Write a Meaningful Review Quickly, but in honor of National Leave a Review Day, we’re going to take a deeper look at reviews – why they should be part of your strategic plan and what...

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2023 Social Media & Technology Conferences

2023 Social Media & Technology Conferences

It’s no secret technology is evolving and with that has come growth in social media platforms. It seems each year new networks and channels are created and implemented into our daily lives – and it’s become critical for businesses to adapt and include these channels...

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Instagram SEO: Improve Your Visibility

Instagram SEO: Improve Your Visibility

Instagram serves more than 1 billion users –– in this ocean of massive audiences posting diverse content every second, how do you stand out? This question triggers a lot of bloggers, influencers, and of course social media marketers. The answer is pretty simple,...

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The Resurgence of QR Codes

The Resurgence of QR Codes

Left for dead about ten years ago, the QR code has made a strong comeback, largely in part, due to the pandemic. Did you know that QR codes predate social media and smartphones? In fact, they came into being around the time the World Wide Web, and the internet started...

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5 Tips to Identify Fake News

5 Tips to Identify Fake News

As social media and the internet consumes our lives more, we tend to use them as a way to know the news. Unfortunately, you can’t be confident that news online is truthful. In this day and age, fake news has become more prevalent. Fake news is defined by...

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What Is BeReal and Why Is It Popular?

What Is BeReal and Why Is It Popular?

The "Time to BeReal'' alert has become a popular notification that teenagers receive regularly on their phones. When the notice appears, there is a two-minute countdown for individuals to take a selfie and photograph their surroundings using their phone to share what...

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