Three C’s of Community Management: Curiosity, Courtesy, Constancy I love alliteration so I hope you’ll bear with me after reading the title of this blog. And, alliteration aside, these three c’s really do have a lot to do with community management. Of course,...
Dr. Margaret Stewart took her Social Media Strategist and Instructor certifications through the National Institute for Social Media (NISM). Margaret is a college professor and researcher at the University of Florida (UNF). She is a consultant and trainer for Socially...
The evolution of social media from a tacked-on, part-time position to a full-fledged career is fascinating to see. It has grown in the past 10 plus years from being optional to an integral part of an organization’s growth and success. Job titles for the social media...
Amy Jauman, our Chief Learning Officer, recently returned from a trip to Bahrain to teach the Social Media Strategist Certification Prep Course. Sixteen students attended this class, the second one held in Bahrain. I composed this little poem about her trip just for...
