Lessons Learned: To bot or not to bot?

Lessons Learned: To bot or not to bot?

It’s been just over 2 1/2 months since we launched a chatbot on our institutional website. Now I’m not here to sell you on whether or not a chatbot is right for you and your business or institution – that’s an answer that can only be found within your own goals...
How Social Media Impacts SEO

How Social Media Impacts SEO

At first glance, social media marketing and search marketing might seem very different from each other. Social media, by nature, pushes information out to reach more audiences, while in search engine marketing, it’s the audience who is proactive and pulls information....
Importance of SEO and Its Role in Digital Marketing

Importance of SEO and Its Role in Digital Marketing

Digital marketing is a type of marketing that uses the internet and other digital technologies to reach out to a targeted audience, with the intention to make sales. Since the early 2000s, digital marketing has been on the rise, thanks to the massive increase in...