NISM Blog

Meet and Greet: Dave Acosta

Meet and Greet: Dave Acosta

Our SMS professionals serve as ambassadors for our certification program here at NISM. Not only are they knowledgeable about our curriculum, but they also share our passion for social media. Best of all, their stories help shape our organization and the work that we...

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Don’t be a Flower!

Don’t be a Flower!

Three C's of Community Management: Curiosity, Courtesy, Constancy I love alliteration so I hope you’ll bear with me after reading the title of this blog. And, alliteration aside, these three c’s really do have a lot to do with community management. Of course,...

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3 Things to Remember Before Your Next Social Complaint

3 Things to Remember Before Your Next Social Complaint

A colleague of mine recently posed a question to the group – “what is the brand or company for which you would least like to work as a social media community manager?” Our answers ranged, but a few themes emerged including political institutions, cable companies and...

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“I don’t Tweet”

“I don’t Tweet”

When faced with an opportunity to change industries after 15 years, my response to a potential employer was, “I don’t Tweet…is that going to be a problem”? At that time in my life I had utilized social media for recruitment and networking opportunities. I had also...

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Meet and Greet: Teri Kojetin

Meet and Greet: Teri Kojetin

Every day we all play a part of different mini communities – work, hobbies, family, faith, school, neighborhood, friends – but often we limit ourselves in terms of professional communities outside of our co-workers.  One of the goals at the National Institute for...

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