Featured image by Cup of Couple Hello? Is anyone there? That is what your customers feel when you post something….and then completely ghost them. Social media is no longer a digital bulletin board. It is a two-way street, where conversations drive connection and...
Featured image by Canva Studio I’ve seen this pattern play out firsthand. Back in 2013, I was hired as an assistant web developer. That was the job. Then on my first day, it was casually mentioned that I’d also be managing the company’s social media accounts. At the...
Featured image by Tim Douglas Engagement is the lifeblood of social media strategy. It’s more than likes and shares; it’s about creating conversations, building loyalty, and generating real value for both your brand and your audience. Strong engagement can boost...
Photo by Daria Nepriakhina As a social media strategist, we know you wear multiple hats. You’re not just managing what is posted where, but whole teams, content creators, deadlines, results, creative, and more. With so many moving parts, staying organized and...
Featured image by RDNE Stock Project If the idea of working with data makes you feel like you’re back in your college stats class, half-asleep, confused, and wondering how any of this will apply to real life, you’re not alone. For a lot of people, data feels...