Reconnecting with Reviews – Why we need reviews in our online portfolio

Reconnecting with Reviews – Why we need reviews in our online portfolio

Online reviews have become a part of everyday purchase decisions and social media interaction. Still, business owners and companies have a hard time with reviews. The potential pitfalls and not too obvious numbers of returns make it hard to see the benefits. Although...
Got Baggage? Try Social Media to Resolve Your Customer Service Issues.

Got Baggage? Try Social Media to Resolve Your Customer Service Issues.

Last month, I returned from Germany and my bag did not. An experienced traveler, I wasn’t even worried. My bag has always made its way back home. But when it wasn’t delivered the next day as promised, I called the Delayed Baggage Department and learned that my bag was...

New Social Media Strategist Certification Preparation Course Offered in El Paso, Texas.

The National Institute for Social Media (NISM) is excited to announce their first Social Media Strategist (SMS) certification prep course offered in a blended format in El Paso, Texas starting this month.   “We are proud to have an excellent educator, Crysti...
6 Tips for Mastering Real-Time Marketing During Real-Time Events

6 Tips for Mastering Real-Time Marketing During Real-Time Events

Real-time marketing is about tapping into an active audience on digital communication channels, like social media, during large-scale events and trending conversations. Big-name brands have huge followings on their social channels, and those fans and followers are...
Questions to Include in an RFP for a Video Project

Questions to Include in an RFP for a Video Project

The need for video in today’s business environment is ever increasing. To help you evaluate and determine the best organization to produce your video, you may consider releasing an RFP (Request For Proposal).  A video RFP should solicit the following information....
Want a Successful Social Media Campaign? – Start with Strategic Planning!

Want a Successful Social Media Campaign? – Start with Strategic Planning!

There is so much going on in the world of Social Media and everybody wants to be in on it!  So I am jumping back in and looking for ways I can be a part of it.  The first thing I did was go online to see what businesses are doing with social media, and they are doing...