How to Write Engaging Blog Posts on Social  Media

How to Write Engaging Blog Posts on Social Media

If you are in the business of online sales, ecommerce, or content marketing, you probably know the value of engaging content, especially on social media, where people spend a lot of time browsing. After all, content is king. Your blog or website is one of the most...
5 Things to Consider When Choosing If a Chatbot Is Right for Your Organization

5 Things to Consider When Choosing If a Chatbot Is Right for Your Organization

We don’t have to go very far into the virtual world in order to find ourselves interacting with some kind of chat automation tool.  Chat apps subscribers continue to climb higher than social media app subscribers and with that there’s a surge in the need for brands to...
Actionable Metrics

Actionable Metrics

A large part of using and managing social media is the use of metrics. Organizations use metrics as a way to track their KPIs, or for celebration when they hit a particular milestone, like 1,000,000 followers. A good social media strategist knows that there are...
Lessons Learned: To bot or not to bot?

Lessons Learned: To bot or not to bot?

It’s been just over 2 1/2 months since we launched a chatbot on our institutional website. Now I’m not here to sell you on whether or not a chatbot is right for you and your business or institution – that’s an answer that can only be found within your own goals...
How to Use Social Media to Advocate for Good

How to Use Social Media to Advocate for Good

Have you wondered how you can control the positivity of your social media posts? Create a goal of delivering good content that helps the common good.  It is an opportunity to showcase your human values of connecting and conversing through social media.  Social media...
The Future of Work: Top Marketing Tech Skills

The Future of Work: Top Marketing Tech Skills

Technology has taken over many industries, including Digital Marketing. Companies have to reach their audience on the platforms that they spend the most time on. For instance, a couple of decades ago, it was television, but today everyone is always on one digital...