Featured image by Mikael Blomkvist via Pexels Personalizing the customer journey will provide a more aligned sales process as they navigate your sales funnel and go deeper into your world. The customer data you get from their behavior reveals hidden insights about...
Featured image by Cup of Couple Hello? Is anyone there? That is what your customers feel when you post something….and then completely ghost them. Social media is no longer a digital bulletin board. It is a two-way street, where conversations drive connection and...
Featured image by Alena Darmel How do you know when your content strategy is failing? Creating a content strategy is a key part of long-term digital marketing. If you don’t have a plan for what to post on your relevant social media channels and when, you are limiting...
Featured image by Kampus Production If you are looking for a way to determine the ROI of your social media efforts, you should explore what your earned media value is. Simply stated, earned media is the dollar equivalent of paid media you have accumulated through your...
Featured image by Canva Studio I’ve seen this pattern play out firsthand. Back in 2013, I was hired as an assistant web developer. That was the job. Then on my first day, it was casually mentioned that I’d also be managing the company’s social media accounts. At the...
Featured image by Ivan Samkov In a digital world saturated with content, video has become one of the most powerful ways to capture attention, tell stories, and build authentic connections. Once considered a trend, video is now a cornerstone of successful social media...
