NISM Blog

Five-Star Strategies: The Art of the Customer Review

Five-Star Strategies: The Art of the Customer Review

In 2019, I wrote a blog post for the National Institute for Social Media about How to Write a Meaningful Review Quickly, but in honor of National Leave a Review Day, we’re going to take a deeper look at reviews – why they should be part of your strategic plan and what...

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Is YouTube Shorts the Long-Game Winner?

Is YouTube Shorts the Long-Game Winner?

Over the past few years, short-form videos are in and longer content is out. Due in large part to the growth of TikTok, social media users have grown accustomed to videos that are sixty seconds or less. In July of 2021, YouTube launched their own version of this with...

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Be Real about Social Media Strategist FOMO

Be Real about Social Media Strategist FOMO

Social media, digital marketing, and the strategies that we put in place for our brands, organizations, products, and communities are subject to change. This change can be data informed, tied to social media functionality changes, or audience focused pivots. So much...

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Social Listening for Strategic Planning

Social Listening for Strategic Planning

“In the absence of social listening, strategic planning is under-informed or uninformed, and this can be costly for an organization’s time and resources.” Strategic planning is an essential cornerstone of social media strategy and connects an organization’s social...

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My Mind is Full – How Can I Be Mindful?

My Mind is Full – How Can I Be Mindful?

Do you get overwhelmed by the daily work, struggles, and sheer volume of information in your job? Do you sometimes feel the urge to just go to a place where there is quiet, no internet, and no expectations? Oh, how wonderful that would be. Would be? How wonderful that...

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