NISM Blog

Actionable Metrics

Actionable Metrics

A large part of using and managing social media is the use of metrics. Organizations use metrics as a way to track their KPIs, or for celebration when they hit a particular milestone, like 1,000,000 followers. A good social media strategist knows that there are...

read more
Lessons Learned: To bot or not to bot?

Lessons Learned: To bot or not to bot?

It’s been just over 2 1/2 months since we launched a chatbot on our institutional website. Now I’m not here to sell you on whether or not a chatbot is right for you and your business or institution - that’s an answer that can only be found within your own goals &...

read more

A New Face at the National Institute for Social Media

Many people have not yet heard of the National Institute for Social Media and to tell the truth, neither had I. However, after meeting the President, Eric Mills, I became very excited about the organization and its impact on the industry of social media and education....

read more

Starting the Conversation – How to Engage Online

Many people have similar challenges when it comes to social media. Some organizations believe that by simply establishing a profile on the major social networks their work is done. However, to truly establish yourself and your business using social media, one...

read more

How to Craft the Ultimate Social Media Job Description

Finding qualified employees to manage your company’s social media presence can cause headaches. From defining job duties, to setting an appropriate salary level, there are many considerations that must be made in order to ensure the candidate is not only the right fit...

read more

Institute Raises the Bar in Social Media Education

Social Media has changed the way we interact in our world, crossing geographies, industries and cultures. The capacity for its use is ever-expanding, and many of the nation’s top organizations are searching for professional operators for their social media platforms....

read more