Learning from the Unexpected: Lessons from the CrowdStrike Outage

Learning from the Unexpected: Lessons from the CrowdStrike Outage

Flight cancellations. Hospital surgeries put on hold. Workers unable to do their daily tasks. Chances are high that your Windows device or the device of a business you frequent, were one of the 8.5 million affected by the CrowdStrike IT global outage.  In today’s...
Changing of the Seasons 

Changing of the Seasons 

As I drove to Duluth over the holiday weekend, I found myself wondering where the summer went. I started lamenting over the fact that I didn’t spend nearly as much time outdoors as I had envisioned, while at the same time, feeling a little excited by the promise...
The Importance of Feedback

The Importance of Feedback

Have you visited the doctor recently and received a survey afterwards asking you how your appointment went? It seems like I receive surveys a few times per week. If I have the time, I like to fill these out to give the organization or individual some feedback. If I’ve...
Relationship Building 101

Relationship Building 101

If you’ve been reading my previous blog entries or we’ve met in person, you know that I am a self-described “people person.” I love meeting new people and learning more about who they are and why they do what they do. Their story matters to me....
3 Keys to Employee Engagement

3 Keys to Employee Engagement

Whether your organization has ten employees or 10,000 employees, chances are you’ve heard of employee engagement or have thought about ways to help get your own employees more engaged. Engagement can take different forms– monthly employee lunch outings,...