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Time To Turn From X In A Crisis? Maybe.

Time To Turn From X In A Crisis? Maybe.

by Robbie Schneider | Jan 9, 2025 | Crisis Communications, EduSocial Blog

X has been a historical landing place for breaking news or quick updates for brands and news media.  But as public trust in X as a platform continues to erode and millions of users are projected to leave the platform, what does this shift mean for your brand’s crisis...
Learning from the Unexpected: Lessons from the CrowdStrike Outage

Learning from the Unexpected: Lessons from the CrowdStrike Outage

by Amy Berger | Jul 30, 2024 | Strategy

Flight cancellations. Hospital surgeries put on hold. Workers unable to do their daily tasks. Chances are high that your Windows device or the device of a business you frequent, were one of the 8.5 million affected by the CrowdStrike IT global outage.  In today’s...
Crisis Communication Best Practices

Crisis Communication Best Practices

by Amy Berger | Jan 17, 2019 | Community Management, EduSocial Blog, Strategy

Time-sensitive. Not planned. Stressful. These are a few words that come to mind when I hear the term “crisis communications.” No matter what type of organization you work for or even if you own your own business, chances are you’ve experienced a time-sensitive,...


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