NISM Blog
Personalize the Customer Journey With Meaningful Data Insights
Featured image by Mikael Blomkvist via Pexels Personalizing the customer journey will provide a more aligned sales process as they navigate your sales funnel and go deeper into your world. The customer data you get from their behavior reveals hidden insights about...
On-Campus Agencies for Social Media Projects
Does your local university have an on-campus faculty-supported student-run agency? We are not the first to attempt to start an agency on campus; however, we did our homework, and I can share the ins and outs of this kind of project for all community stakeholders,...
Beyond the Post: Building Brand Trust Through Two-Way Conversations on Social Media
Featured image by Cup of Couple Hello? Is anyone there? That is what your customers feel when you post something….and then completely ghost them. Social media is no longer a digital bulletin board. It is a two-way street, where conversations drive connection and...
Certificate vs. Certification: Is There a Difference?
The words “Certificate” and “Certification” are used often in the world of education and professional development. Many times they are used interchangeably, but is there a difference? The short answer is "Yes", but let's take a closer look at a certificate vs....
10 Tips for Creating Powerful Video Content on Social Media
Featured image by Ivan Samkov In a digital world saturated with content, video has become one of the most powerful ways to capture attention, tell stories, and build authentic connections. Once considered a trend, video is now a cornerstone of successful social media...
Social Media Reporting Made Easy
Photo by Yan Krukau You created content, posted, and waited. Finally, you’ve reached the “last step”: reporting on everything you’ve done. For someone who doesn't have much experience in creating reports, this step can feel intimidating. But here’s the thing: creating...
Creating Real Connections: How to Boost Engagement Through Community Value
Featured image by Tim Douglas Engagement is the lifeblood of social media strategy. It's more than likes and shares; it’s about creating conversations, building loyalty, and generating real value for both your brand and your audience. Strong engagement can boost brand...
When Things Go Wrong: Why Every Social Media Team Needs a Crisis Plan
Featured image by Ketut Subiyanto In a perfect world, your brand’s social media presence would run smoothly, with engaging content, consistent growth, and positive feedback. But social media doesn’t exist in isolation, and real-world crises inevitably spill into...
How to Write Calls to Action That Actually Drive Results
Photo by Compagnons In the fast-paced digital environment, where attention spans are short, how do you stop scrollers and turn them into loyal customers? The answer lies in a simple, yet often overlooked, strategic tool: a call to action (CTA). A well-crafted CTA is...