Rachael Hagerstrom is the social media manager for Smith College, her alma mater. As a member of the College Relations team, she manages Smith’s online voice, works with students to create content and serves as the in-house social media expert for departments and groups across campus. A former journalist and travel blogger, Hagerstrom has over a decade of experience in representing institutions on social media, having previously worked at Amherst College, The Williston Northampton School and Northfield Mount Hermon School.