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Starting the Conversation – How to Engage Online

by Eric Mills | Aug 15, 2012 | EduSocial Blog, Uncategorized

Many people have similar challenges when it comes to social media. Some organizations believe that by simply establishing a profile on the major social networks their work is done. However, to truly establish yourself and your business using social media, one...

How to Craft the Ultimate Social Media Job Description

by Eric Mills | Aug 8, 2012 | EduSocial Blog

Finding qualified employees to manage your company’s social media presence can cause headaches. From defining job duties, to setting an appropriate salary level, there are many considerations that must be made in order to ensure the candidate is not only the right fit...

5 Customer Service Strategies to Keep Them Coming Back for More

by Eric Mills | Jul 18, 2012 | EduSocial Blog

High quality customer service is what separates superior companies from the pack. Good service not only ensures that your customers come back, but it also helps bring in new customers. Your customers will be more loyal, and recommend your products and services to...
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