Using Story Mapping to Improve Audience Experiences

Using Story Mapping to Improve Audience Experiences

Image Source: Pixabay Story mapping is integral to creating an unforgettable social media experience for your audience. Experts say that “In user story mapping, teams create a dynamic outline of a representative user’s interactions with the product, evaluate which...
What makes a goal SMART?

What makes a goal SMART?

As a social media marketing strategist, writing your goals is the foundation for ensuring that your strategic plan remains on track and is flexible enough to adapt to necessary adjustments along the way. There are several methods of how a goal can be designed and...
What Nonprofits Can Learn from Spotify Wrapped

What Nonprofits Can Learn from Spotify Wrapped

What nonprofit doesn’t want a new way to say a personalized thank you to donors, and to generate additional conversation online about their brand? Spotify Wrapped provides a model for doing just that. If you haven’t seen it, you can check out Spotify Wrapped at...
How to Identify Your Target Audience

How to Identify Your Target Audience

Some might answer the question of “Who’s your target audience?” with “Anyone with a wallet!” That’s cool but hardly nuanced. And when it comes to social media optimization, a lot of brands still just broadcasting posts — there’s not a ton of targeting, and they...
6 Steps to Ace Engagement on Facebook

6 Steps to Ace Engagement on Facebook

Because of its sheer reach, most companies believe that they should focus their social marketing, promotion and advertising efforts on Facebook, first and foremost. It is important to first understand your customer and choose your platform appropriately.  For example,...